Americans Rank Fast Food Chains... You'll Never Guess Who Comes in Dead Last
How often do you eat fast food?
New data from the American Customer Service Index finds that Americans aren't huge fans of McDonald's. The report indicates that the average American ate out four times a week in 2013, and that the average customer satisfaction score for a fast food establishment was 80 out of 100.
Fast food pizza chains came out on top, Papa John's nabbed the top spot scoring an 82. Restaurants rounding out the top five: Pizza Hut (82), Little Caesar (80), Domino's Pizza (80) and Subway (78.)
The bottom five restaurants were: Burger King (76), Dunkin' Donuts (75), KFC (74), Taco Bell (72) and of course McDonald's (71). SCSI Chairman Claes Fornell says, "In a weaker economy, consumers respond to price, but as the economy improves, quality becomes more important to restaurant consumers. This is good news for smaller chains and individual restaurants..."
(Image: Lysol Jones)
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